Privacy Policy



At DairyWala, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application, DairyWala. By using our app, you agree to the terms of this Privacy Policy.

  1. Information We Collect:

    • Personal Information: When you create an account, we may collect personal information such as your name, email address, and contact details. This information is necessary for providing you with a personalized experience and communicating with you.
    • Milk Purchase Records: We collect and store the milk purchase records you input into the app for your convenience and future reference.
    • Communication: We may collect information from your communications with dairy owners, such as messages or requests for bills, to facilitate smooth communication within the app.

  2. Use of Information:

    • Personalization: We use your personal information to personalize your experience and provide you with relevant content and features of the app.
    • Milk Purchase Management: We use the milk purchase records you input to enable you to track and manage your daily milk purchases effectively.
    • Communication: We may use your contact information to communicate with you regarding your milk purchase records, bills, and other relevant information.

  3. Information Sharing:

    • Dairy Owners: If you are a customer, we may share your milk purchase records with the respective dairy owners to facilitate bill generation and payment processing.
    • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as cloud storage or payment processing services. These providers are obligated to protect your information and are prohibited from using it for any other purpose.
    • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.

  4. Data Security:

    • We take appropriate measures to safeguard your personal information and protect it against unauthorized access, alteration, disclosure, or destruction.
    • We implement industry-standard security practices and regularly review our security procedures to ensure your data is protected.

  5. Data Retention:

    • We retain your personal information as long as necessary to provide you with the services requested and as required by applicable laws.
    • Milk purchase records are stored in the app for your convenience and can be deleted by you at any time.

  6. Your Choices:

    • You can review, update, or delete your personal information by accessing your account settings within the app.
    • You may choose to disable certain app permissions or opt-out of receiving non-essential communications from us.

  7. Children's Privacy:

    • DairyWala is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.

  8. Changes to Privacy Policy:

    • We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy within the app.

If you have any questions or concerns about our Privacy Policy, please contact us at [contact email]. We are committed to addressing and resolving any privacy-related issues promptly.

Last updated: May 20, 2023